The provincial government has introduced new guidelines restricting tow truck companies from conducting services without driver consent.
According to a Jan. 29 news release from the Government of Alberta, tow truck drivers who do not obtain patrons’ consent to towing and storage costs before taking vehicles can face up to two years in jail or finesof $100,000 to $300,000.
Effective April 1, the regulations require tow truck drivers to take direct routes and to notify patrons if their vehicle has been moved. Additionally, patrons are expected to receive written estimates and to have access to their personal belongings within their vehicles during services.
Instances in which law enforcement and municipal parking authorities have been called to remove a vehicle are exempt from the restrictions.
These new regulations follow consultation last summer with Alberta’s police forces and members of the automotive industry.
‘Predatory towing practices are unacceptable,’ says minister Nally
In August 2025, the first round of rules was implemented, including a $1,000 fine for tow truck drivers who are within 200 metres of a vehicle collision without being invited by the involved parties.
Then, the Government of Alberta said that drivers across the province had reported being charged up to $2,500 for unwanted towing — something the minister of Service Alberta and red tape reduction, Dale Nally, said the regulations intend to curb.
“These new rules send a clear message that operators who take advantage of Albertans in their time of need will be held accountable,” he said. “Alberta drivers deserve confidence that when their vehicle needs to be towed, they will be treated fairly, consistently, and with full transparency.”
Michelle Chimko, president and chief executive officer of the Alberta Motor Association (AMA), said the restrictions are needed and that they honour the province’s “many reputable towing operations.”
